Privacy Policy — EARTHED

Who We Are

EARTHED is a UK-based natural skincare brand operating at shopearthed.co. We are committed to protecting your personal data and being transparent about how we use it.

What Data We Collect

When you place an order or interact with our website, we may collect the following information:

Name and email address
Delivery address
Payment information (processed securely by Stripe — we never store card details)
Order history and preferences
IP address and basic browser data

How We Use Your Data

We use your data only for the following purposes:

Processing and fulfilling your orders
Sending order confirmation and dispatch emails
Responding to customer enquiries
Improving our website and products
Complying with legal obligations

We will never sell your personal data to third parties.

Third Parties

We share your data with the following trusted third parties only where necessary to fulfil your order:

Stripe — for secure payment processing. Stripe is PCI-DSS compliant. View their privacy policy at stripe.com/gb/privacy.
Royal Mail — for order fulfilment and delivery.

Cookies

Our website uses only essential cookies required for the shopping cart to function. We do not use tracking or advertising cookies.

Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict how we process your data
Lodge a complaint with the ICO at ico.org.uk

To exercise any of these rights, contact us at support@shopearthed.co.

Data Retention

We retain order data for up to 6 years in line with UK tax and accounting requirements. You may request deletion of your data at any time, subject to these legal obligations.

Contact

If you have any questions about this policy or how we handle your data:

Email: support@shopearthed.co
Instagram: @shopearthed